Terms of Service

LeMay Commerce — The Commerce Operating System

Effective Date: February 1, 2026 · Last Updated: February 26, 2026

1. Acceptance of Terms

By installing, accessing, or using LeMay Commerce ("the Application"), you ("Merchant," "you," or "your") agree to be bound by these Terms of Service ("Terms") and all applicable laws and regulations. These Terms constitute a legally binding agreement between you and LeMay ("we," "us," or "our"), a corporation organized under the laws of the Commonwealth of Massachusetts. If you do not agree to these Terms, you must not install or use the Application.

2. Description of Service

LeMay Commerce is an AI-powered Shopify application that provides natural language commerce operations across 24 tool categories encompassing 129 tools. The Application enables merchants to manage orders, customers, products, inventory, fulfillment, shipping, marketing, analytics, and other store operations through natural language commands processed via the Shopify Admin GraphQL API.

3. Subscription and Billing

LeMay Commerce operates on a tiered subscription model billed monthly through Shopify's billing system. Available tiers are: Startup ($29/month), Small Business ($99/month), Business ($149/month), Corporate ($249/month), Enterprise ($499/month), and LeMay Agency ($14,999/month). Each tier provides access to a defined number of tools and features as described at the time of subscription.

Subscriptions are billed on a 30-day recurring cycle through Shopify. You may upgrade or downgrade your plan at any time. Upgrades take effect immediately; downgrades take effect at the end of the current billing cycle. Refunds are not provided for partial billing periods except as required by applicable law.

4. Permitted Use

You may use LeMay Commerce solely to manage your own Shopify store operations in accordance with these Terms and Shopify's Terms of Service. You agree not to:

  • Reverse engineer, decompile, disassemble, or attempt to derive the source code of the Application
  • Copy, modify, distribute, or create derivative works based on the Application
  • Use the Application to develop a competing product or service
  • Sublicense, resell, or provide the Application to third parties without authorization
  • Transmit malicious code, commands designed to exploit vulnerabilities, or automated scripts intended to overload the system
  • Use the Application in violation of any applicable law, regulation, or Shopify policy
  • Attempt to circumvent subscription tier limitations or access tools not included in your plan

5. Intellectual Property

LeMay Commerce, including all source code, algorithms, architectures, user interfaces, documentation, and associated materials, is the exclusive property of LeMay and is protected under the Curtis License™ v1.0 (LeMay American Innovation Protection License), United States copyright law (17 U.S.C. § 101 et seq.), and all applicable federal and state intellectual property statutes. No rights are transferred to you beyond the limited license to use the Application as a subscribed Shopify merchant.

6. Data and Privacy

Your use of LeMay Commerce is subject to our Privacy Policy, which describes how we collect, use, and protect your data. You represent that you have the authority to grant us access to your Shopify store data as required for the Application to function, and that such access complies with your own privacy obligations to your customers.

7. Service Availability

We strive to maintain high availability of LeMay Commerce but do not guarantee uninterrupted or error-free service. The Application depends on Shopify's platform availability, third-party AI services, and internet connectivity. We are not liable for downtime caused by Shopify platform outages, scheduled maintenance (with reasonable notice), force majeure events, or factors outside our reasonable control.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LEMAY INC. SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES, ARISING FROM OR RELATED TO YOUR USE OF THE APPLICATION. OUR TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE APPLICATION IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

9. Disclaimer of Warranties

THE APPLICATION IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE APPLICATION WILL MEET YOUR SPECIFIC REQUIREMENTS, OPERATE WITHOUT INTERRUPTION, OR BE FREE OF ERRORS.

10. Termination

Either party may terminate these Terms at any time. You may terminate by uninstalling the Application from your Shopify store. We may terminate or suspend your access if you violate these Terms, fail to pay subscription fees, or engage in conduct that we determine, in our sole discretion, to be harmful to our business, other users, or third parties. Upon termination, your right to use the Application ceases immediately and we will handle your data in accordance with our Privacy Policy.

11. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, United States of America, without regard to conflict of law principles. Any dispute arising under these Terms shall be resolved exclusively in the state or federal courts located in Suffolk County, Massachusetts. You consent to the personal jurisdiction of such courts.

12. Modifications

We reserve the right to modify these Terms at any time. Material changes will be communicated through the Application or via email. Continued use of the Application after modifications constitutes acceptance of the revised Terms.

13. Contact

For questions regarding these Terms: